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Oak Island, NC #162

Franchise deep dive

5 min ago

At Risk

Critical: 14% work order completion rate requires immediate intervention

19 daysin current state
92%confidence
Recent Reality

4 weeks

Critical metrics have deteriorated significantly below baseline thresholds. Multiple indicators show compounding degradation requiring intervention.

Baseline Behavior

6 months

Previously solid performer that maintained acceptable results, now showing sustained underperformance requiring root-cause analysis.

Key Metrics

Customer Satisfaction

5.0

Baseline: 4.8

4.2%
Recent
5.0
Baseline
4.8
Response Time

225.8 hrs

Baseline: 1220.8 hrs

81.5%
Recent
225.8h
Baseline
1220.8h
Maintenance Rate

14%

Baseline: 43%

66.8%
Recent
14%
Baseline
43%
Revenue vs Target

100%

Baseline: 100%

0.0%
Recent
100%
Baseline
100%
Customer Satisfaction

6-month trend with recent 4-week highlight

4.2

-0.61 vs baseline
Satisfaction score
6-month baseline avg
Recent 4 weeks
AI Intelligence

Automated analysis and recommendations

Analyzing franchise data...

AI Summary

Oak Island, NC #162 requires immediate attention with only 14% work order completion rate. The maintenance backlog is growing and threatens guest satisfaction (currently 5/5.0). External support and resource reallocation are needed to stabilize operations.