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Mesa #159
Franchise deep dive
Last updated:5 min ago
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Work order completion at 34% with response times averaging 128hrs
18 daysin current state
86%confidence
Recent Reality
4 weeks
Performance metrics are showing divergence from established baselines, particularly in maintenance response and customer satisfaction.
Baseline Behavior
6 months
Historically strong performer with consistent above-target results across all key operational metrics.
Key Metrics
Customer Satisfaction
5.0
Baseline: 4.9
1.2%
Recent
5.0
Baseline
4.9
Response Time
128.0 hrs
Baseline: 625.4 hrs
79.5%
Recent
128.0h
Baseline
625.4h
Maintenance Rate
34%
Baseline: 78%
56.4%
Recent
34%
Baseline
78%
Revenue vs Target
99%
Baseline: 100%
0.9%
Recent
99%
Baseline
100%
Customer Satisfaction
6-month trend with recent 4-week highlight
4.7
-0.24 vs baseline
Satisfaction score
6-month baseline avg
Recent 4 weeks
AI Intelligence
Automated analysis and recommendations
Analyzing franchise data...
AI Summary
Mesa #159 shows early warning signs with work order completion at 34% compared to 78% baseline. Average response time of 128 hours indicates capacity constraints. Targeted interventions can restore normal operations within 2-4 weeks.