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Annapolis #158

Franchise deep dive

5 min ago

At Risk

Critical: 16% work order completion rate requires immediate intervention

10 daysin current state
98%confidence
Recent Reality

4 weeks

Critical metrics have deteriorated significantly below baseline thresholds. Multiple indicators show compounding degradation requiring intervention.

Baseline Behavior

6 months

Previously solid performer that maintained acceptable results, now showing sustained underperformance requiring root-cause analysis.

Key Metrics

Customer Satisfaction

5.0

Baseline: 4.9

2.0%
Recent
5.0
Baseline
4.9
Response Time

170.0 hrs

Baseline: 969.4 hrs

82.5%
Recent
170.0h
Baseline
969.4h
Maintenance Rate

17%

Baseline: 57%

70.5%
Recent
17%
Baseline
57%
Revenue vs Target

100%

Baseline: 100%

0.0%
Recent
100%
Baseline
100%
Customer Satisfaction

6-month trend with recent 4-week highlight

4.3

-0.64 vs baseline
Satisfaction score
6-month baseline avg
Recent 4 weeks
AI Intelligence

Automated analysis and recommendations

Analyzing franchise data...

AI Summary

Annapolis #158 requires immediate attention with only 17% work order completion rate. The maintenance backlog is growing and threatens guest satisfaction (currently 5/5.0). External support and resource reallocation are needed to stabilize operations.