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Connecticut Coast #157

Franchise deep dive

5 min ago

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Work order completion at 37% with response times averaging 171hrs

26 daysin current state
94%confidence
Recent Reality

4 weeks

Performance metrics are showing divergence from established baselines, particularly in maintenance response and customer satisfaction.

Baseline Behavior

6 months

Historically strong performer with consistent above-target results across all key operational metrics.

Key Metrics

Customer Satisfaction

5.0

Baseline: 4.9

2.2%
Recent
5.0
Baseline
4.9
Response Time

171.7 hrs

Baseline: 954.3 hrs

82.0%
Recent
171.7h
Baseline
954.3h
Maintenance Rate

37%

Baseline: 74%

49.7%
Recent
37%
Baseline
74%
Revenue vs Target

83%

Baseline: 100%

16.9%
Recent
83%
Baseline
100%
Customer Satisfaction

6-month trend with recent 4-week highlight

4.6

-0.25 vs baseline
Satisfaction score
6-month baseline avg
Recent 4 weeks
AI Intelligence

Automated analysis and recommendations

Analyzing franchise data...

AI Summary

Connecticut Coast #157 shows early warning signs with work order completion at 37% compared to 74% baseline. Average response time of 172 hours indicates capacity constraints. Targeted interventions can restore normal operations within 2-4 weeks.