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Charlotte #155
Franchise deep dive
Last updated:5 min ago
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Work order completion at 40% with response times averaging 251hrs
16 daysin current state
89%confidence
Recent Reality
4 weeks
Performance metrics are showing divergence from established baselines, particularly in maintenance response and customer satisfaction.
Baseline Behavior
6 months
Historically strong performer with consistent above-target results across all key operational metrics.
Key Metrics
Customer Satisfaction
4.8
Baseline: 4.4
10.8%
Recent
4.8
Baseline
4.4
Response Time
251.7 hrs
Baseline: 796.7 hrs
68.4%
Recent
251.7h
Baseline
796.7h
Maintenance Rate
40%
Baseline: 72%
44.5%
Recent
40%
Baseline
72%
Revenue vs Target
58%
Baseline: 100%
42.4%
Recent
58%
Baseline
100%
Customer Satisfaction
6-month trend with recent 4-week highlight
4.1
-0.23 vs baseline
Satisfaction score
6-month baseline avg
Recent 4 weeks
AI Intelligence
Automated analysis and recommendations
Analyzing franchise data...
AI Summary
Charlotte #155 shows early warning signs with work order completion at 40% compared to 72% baseline. Average response time of 252 hours indicates capacity constraints. Targeted interventions can restore normal operations within 2-4 weeks.