Back to portfolio

Nashville #136

Franchise deep dive

5 min ago

At Risk

Critical: 18% work order completion rate requires immediate intervention

15 daysin current state
93%confidence
Recent Reality

4 weeks

Critical metrics have deteriorated significantly below baseline thresholds. Multiple indicators show compounding degradation requiring intervention.

Baseline Behavior

6 months

Previously solid performer that maintained acceptable results, now showing sustained underperformance requiring root-cause analysis.

Key Metrics

Customer Satisfaction

4.9

Baseline: 4.8

2.3%
Recent
4.9
Baseline
4.8
Response Time

104.6 hrs

Baseline: 836.9 hrs

87.5%
Recent
104.6h
Baseline
836.9h
Maintenance Rate

18%

Baseline: 69%

73.4%
Recent
18%
Baseline
69%
Revenue vs Target

100%

Baseline: 100%

0.0%
Recent
100%
Baseline
100%
Customer Satisfaction

6-month trend with recent 4-week highlight

4.2

-0.54 vs baseline
Satisfaction score
6-month baseline avg
Recent 4 weeks
AI Intelligence

Automated analysis and recommendations

Analyzing franchise data...

AI Summary

Nashville #136 requires immediate attention with only 18% work order completion rate. The maintenance backlog is growing and threatens guest satisfaction (currently 4.88/5.0). External support and resource reallocation are needed to stabilize operations.