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Marco Island #127

Franchise deep dive

5 min ago

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Work order completion at 29% with response times averaging 107hrs

23 daysin current state
86%confidence
Recent Reality

4 weeks

Performance metrics are showing divergence from established baselines, particularly in maintenance response and customer satisfaction.

Baseline Behavior

6 months

Historically strong performer with consistent above-target results across all key operational metrics.

Key Metrics

Customer Satisfaction

4.9

Baseline: 4.8

1.0%
Recent
4.9
Baseline
4.8
Response Time

107.5 hrs

Baseline: 480.8 hrs

77.6%
Recent
107.5h
Baseline
480.8h
Maintenance Rate

29%

Baseline: 61%

52.6%
Recent
29%
Baseline
61%
Revenue vs Target

100%

Baseline: 100%

0.0%
Recent
100%
Baseline
100%
Customer Satisfaction

6-month trend with recent 4-week highlight

4.6

-0.21 vs baseline
Satisfaction score
6-month baseline avg
Recent 4 weeks
AI Intelligence

Automated analysis and recommendations

Analyzing franchise data...

AI Summary

Marco Island #127 shows early warning signs with work order completion at 29% compared to 61% baseline. Average response time of 108 hours indicates capacity constraints. Targeted interventions can restore normal operations within 2-4 weeks.