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Florida First Coast #120

Franchise deep dive

5 min ago

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Work order completion at 32% with response times averaging 102hrs

15 daysin current state
93%confidence
Recent Reality

4 weeks

Performance metrics are showing divergence from established baselines, particularly in maintenance response and customer satisfaction.

Baseline Behavior

6 months

Historically strong performer with consistent above-target results across all key operational metrics.

Key Metrics

Customer Satisfaction

5.0

Baseline: 4.8

5.3%
Recent
5.0
Baseline
4.8
Response Time

102.2 hrs

Baseline: 479.2 hrs

78.7%
Recent
102.2h
Baseline
479.2h
Maintenance Rate

32%

Baseline: 69%

52.7%
Recent
32%
Baseline
69%
Revenue vs Target

100%

Baseline: 100%

0.0%
Recent
100%
Baseline
100%
Customer Satisfaction

6-month trend with recent 4-week highlight

4.4

-0.34 vs baseline
Satisfaction score
6-month baseline avg
Recent 4 weeks
AI Intelligence

Automated analysis and recommendations

Analyzing franchise data...

AI Summary

Florida First Coast #120 shows early warning signs with work order completion at 32% compared to 69% baseline. Average response time of 102 hours indicates capacity constraints. Targeted interventions can restore normal operations within 2-4 weeks.