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Central Oregon #118

Franchise deep dive

5 min ago

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Work order completion at 48% with response times averaging 122hrs

22 daysin current state
85%confidence
Recent Reality

4 weeks

Performance metrics are showing divergence from established baselines, particularly in maintenance response and customer satisfaction.

Baseline Behavior

6 months

Historically strong performer with consistent above-target results across all key operational metrics.

Key Metrics

Customer Satisfaction

4.6

Baseline: 4.7

3.4%
Recent
4.6
Baseline
4.7
Response Time

122.7 hrs

Baseline: 764.7 hrs

84.0%
Recent
122.7h
Baseline
764.7h
Maintenance Rate

49%

Baseline: 83%

41.7%
Recent
49%
Baseline
83%
Revenue vs Target

100%

Baseline: 100%

0.0%
Recent
100%
Baseline
100%
Customer Satisfaction

6-month trend with recent 4-week highlight

4.4

-0.34 vs baseline
Satisfaction score
6-month baseline avg
Recent 4 weeks
AI Intelligence

Automated analysis and recommendations

Analyzing franchise data...

AI Summary

Central Oregon #118 shows early warning signs with work order completion at 49% compared to 83% baseline. Average response time of 123 hours indicates capacity constraints. Targeted interventions can restore normal operations within 2-4 weeks.