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North Shore Massachusetts #115

Franchise deep dive

5 min ago

At Risk

Critical: 16% work order completion rate requires immediate intervention

8 daysin current state
96%confidence
Recent Reality

4 weeks

Critical metrics have deteriorated significantly below baseline thresholds. Multiple indicators show compounding degradation requiring intervention.

Baseline Behavior

6 months

Previously solid performer that maintained acceptable results, now showing sustained underperformance requiring root-cause analysis.

Key Metrics

Customer Satisfaction

5.0

Baseline: 4.5

10.4%
Recent
5.0
Baseline
4.5
Response Time

146.8 hrs

Baseline: 522.9 hrs

71.9%
Recent
146.8h
Baseline
522.9h
Maintenance Rate

16%

Baseline: 64%

74.7%
Recent
16%
Baseline
64%
Revenue vs Target

100%

Baseline: 100%

0.0%
Recent
100%
Baseline
100%
Customer Satisfaction

6-month trend with recent 4-week highlight

4.0

-0.52 vs baseline
Satisfaction score
6-month baseline avg
Recent 4 weeks
AI Intelligence

Automated analysis and recommendations

Analyzing franchise data...

AI Summary

North Shore Massachusetts #115 requires immediate attention with only 16% work order completion rate. The maintenance backlog is growing and threatens guest satisfaction (currently 5/5.0). External support and resource reallocation are needed to stabilize operations.