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Hilton Head Island #106

Franchise deep dive

5 min ago

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Work order completion at 43% with response times averaging 837hrs

19 daysin current state
92%confidence
Recent Reality

4 weeks

Performance metrics are showing divergence from established baselines, particularly in maintenance response and customer satisfaction.

Baseline Behavior

6 months

Historically strong performer with consistent above-target results across all key operational metrics.

Key Metrics

Customer Satisfaction

5.0

Baseline: 4.7

5.5%
Recent
5.0
Baseline
4.7
Response Time

837.6 hrs

Baseline: 837.6 hrs

0.0%
Recent
837.6h
Baseline
837.6h
Maintenance Rate

43%

Baseline: 73%

40.8%
Recent
43%
Baseline
73%
Revenue vs Target

100%

Baseline: 100%

0.0%
Recent
100%
Baseline
100%
Customer Satisfaction

6-month trend with recent 4-week highlight

4.5

-0.22 vs baseline
Satisfaction score
6-month baseline avg
Recent 4 weeks
AI Intelligence

Automated analysis and recommendations

Analyzing franchise data...

AI Summary

Hilton Head Island #106 shows early warning signs with work order completion at 43% compared to 73% baseline. Average response time of 838 hours indicates capacity constraints. Targeted interventions can restore normal operations within 2-4 weeks.