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Hilton Head #080
Franchise deep dive
Last updated:5 min ago
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Work order completion at 38% with response times averaging 168hrs
15 daysin current state
88%confidence
Recent Reality
4 weeks
Performance metrics are showing divergence from established baselines, particularly in maintenance response and customer satisfaction.
Baseline Behavior
6 months
Historically strong performer with consistent above-target results across all key operational metrics.
Key Metrics
Customer Satisfaction
4.8
Baseline: 4.8
1.5%
Recent
4.8
Baseline
4.8
Response Time
168.3 hrs
Baseline: 721.4 hrs
76.7%
Recent
168.3h
Baseline
721.4h
Maintenance Rate
39%
Baseline: 70%
44.2%
Recent
39%
Baseline
70%
Revenue vs Target
100%
Baseline: 100%
0.0%
Recent
100%
Baseline
100%
Customer Satisfaction
6-month trend with recent 4-week highlight
4.4
-0.35 vs baseline
Satisfaction score
6-month baseline avg
Recent 4 weeks
AI Intelligence
Automated analysis and recommendations
Analyzing franchise data...
AI Summary
Hilton Head #080 shows early warning signs with work order completion at 39% compared to 70% baseline. Average response time of 168 hours indicates capacity constraints. Targeted interventions can restore normal operations within 2-4 weeks.