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Fort Myers / Cape Coral #051

Franchise deep dive

5 min ago

At Risk

Critical: 22% work order completion rate requires immediate intervention

20 daysin current state
98%confidence
Recent Reality

4 weeks

Critical metrics have deteriorated significantly below baseline thresholds. Multiple indicators show compounding degradation requiring intervention.

Baseline Behavior

6 months

Previously solid performer that maintained acceptable results, now showing sustained underperformance requiring root-cause analysis.

Key Metrics

Customer Satisfaction

4.4

Baseline: 4.8

8.3%
Recent
4.4
Baseline
4.8
Response Time

109.8 hrs

Baseline: 1170.1 hrs

90.6%
Recent
109.8h
Baseline
1170.1h
Maintenance Rate

23%

Baseline: 56%

59.5%
Recent
23%
Baseline
56%
Revenue vs Target

100%

Baseline: 100%

0.0%
Recent
100%
Baseline
100%
Customer Satisfaction

6-month trend with recent 4-week highlight

4.3

-0.49 vs baseline
Satisfaction score
6-month baseline avg
Recent 4 weeks
AI Intelligence

Automated analysis and recommendations

Analyzing franchise data...

AI Summary

Fort Myers / Cape Coral #051 requires immediate attention with only 23% work order completion rate. The maintenance backlog is growing and threatens guest satisfaction (currently 4.4/5.0). External support and resource reallocation are needed to stabilize operations.