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Palm Desert & Rancho Mirage #037

Franchise deep dive

5 min ago

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Work order completion at 42% with response times averaging 47hrs

18 daysin current state
91%confidence
Recent Reality

4 weeks

Performance metrics are showing divergence from established baselines, particularly in maintenance response and customer satisfaction.

Baseline Behavior

6 months

Historically strong performer with consistent above-target results across all key operational metrics.

Key Metrics

Customer Satisfaction

5.0

Baseline: 4.9

1.6%
Recent
5.0
Baseline
4.9
Response Time

47.2 hrs

Baseline: 434.6 hrs

89.1%
Recent
47.2h
Baseline
434.6h
Maintenance Rate

43%

Baseline: 53%

19.6%
Recent
43%
Baseline
53%
Revenue vs Target

100%

Baseline: 100%

0.0%
Recent
100%
Baseline
100%
Customer Satisfaction

6-month trend with recent 4-week highlight

4.6

-0.29 vs baseline
Satisfaction score
6-month baseline avg
Recent 4 weeks
AI Intelligence

Automated analysis and recommendations

Analyzing franchise data...

AI Summary

Palm Desert & Rancho Mirage #037 shows early warning signs with work order completion at 43% compared to 53% baseline. Average response time of 47 hours indicates capacity constraints. Targeted interventions can restore normal operations within 2-4 weeks.