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Laguna Beach, CA #020

Franchise deep dive

5 min ago

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Work order completion at 31% with response times averaging 208hrs

26 daysin current state
89%confidence
Recent Reality

4 weeks

Performance metrics are showing divergence from established baselines, particularly in maintenance response and customer satisfaction.

Baseline Behavior

6 months

Historically strong performer with consistent above-target results across all key operational metrics.

Key Metrics

Customer Satisfaction

4.9

Baseline: 4.9

0.0%
Recent
4.9
Baseline
4.9
Response Time

208.0 hrs

Baseline: 1064.6 hrs

80.5%
Recent
208.0h
Baseline
1064.6h
Maintenance Rate

31%

Baseline: 64%

51.3%
Recent
31%
Baseline
64%
Revenue vs Target

81%

Baseline: 100%

18.7%
Recent
81%
Baseline
100%
Customer Satisfaction

6-month trend with recent 4-week highlight

4.6

-0.29 vs baseline
Satisfaction score
6-month baseline avg
Recent 4 weeks
AI Intelligence

Automated analysis and recommendations

Analyzing franchise data...

AI Summary

Laguna Beach, CA #020 shows early warning signs with work order completion at 31% compared to 64% baseline. Average response time of 208 hours indicates capacity constraints. Targeted interventions can restore normal operations within 2-4 weeks.